FAQs

No, MedleyMed helps you connect with the closest partnered pharmacy for fulfilling your order. We tend to partner with verified pharmacies, that work with registered pharmacists.

Our website is open 24 hours a day, 7 days a week. Call Centre support is available from Monday to Saturday, 09:00 am to 09:00 pm IST. The order once placed, it will take 4-6 hours for delivery.

We follow a strict same day delivery policy. However, it may vary at times depending on the delivery location and availability.

Our official address is: Medley Medical Solutions Pvt ltd., Western Wing III Floor, “NCC BUILDING“, Madhapur, Hyderabad 500081, INDIA

It’s a simple 4 step process: 
• Upload the prescription • Get quotation for medicines • Place order for medicines • Take delivery

How will my prescription get validated?

We check the authenticity of the prescription and also look at the date of visit, duration of medication, and confirm the prescription’s expiry date.

Medicine costs vary by geography and also some modifications that happen from the manufacturer’s front. The costs listed on our web site act as steerage and assist you perceive if you're paying the correct price for your medicines.

As an Offer – MedleyMed pays for your delivery. So, why wait? Order a lot of to save lots more!

You will receive regular SMS & Emails regarding your order. You'll be able to additionally track your order from your order history section. If there's any delay or modification in your order, our customer care can always guide you.

You can cancel your order till we ship it. Once the order is shipped, it cannot be cancelled.

We settle for returns if the medication provided to you doesn't match your order, or if the medication is past its end date. Please check your orders at the time of delivery and report any come back request before you pay our delivery personnel.

Please contact us at support@medleymed.com. make sure that your subject line is 'Business Development' for quicker reverts.

The product is being equipped directly by the vendors related to the corporate and therefore the merchant involved shall entirely be liable for the believability and genuineness of the merchandise thus ordered.

Generic medication, conjointly referred to as Generics or Generic Medications, square measure medication that square measure marketed while not complete names and square measure thought of identical as their brand-name counterparts altogether respects like strength, dose, active ingredients, meant use, route of administration, efficacy, bioavailability and safety. pro re data by the CDSCO, India’s restrictive body for prescribed drugs, Generics should meet an equivalent rigid standards as set for brand-name counterparts.

Yes, all of our generic medicine are procured from the world-renowned makers and therefore our generic product meet rigorous specifications and are strictly regulated for safety, quality and efficiency. By law, generic medicine should be bio-equivalent to brand-drug counterparts.

Yes. A total of 5 prescriptions can only be uploaded in an order. However, you can upload the remaining prescription(s) in a new order.